Your order comes with a 100% Security Guarantee. ToonStorm has made its best efforts to protect the safety of your character and protect you from original owners stealing their account back. We stand by our 100% Security Guarantee if you follow the steps we suggest below. If you do this, we will guarantee that if your character should somehow be taken back by the original owner, we will replace your account with a character of similar value  from our inventory (we may also offer store credit up to 120% of your original purchase amount).

In order to be help with your account security, we will provide you with new CD Keys to create your own WoW account. You will be able to pick your own login/password, secret question answer and email address, where we will transfer the character.

These fees are mandatory to help with your account security and you receive the following benefits:

- World of Warcraft CD Key: $20
- Burning Crusade Key: $20
- 1 month free subscription for the account (comes w/ the new CD keys: $15 value)
- Free character name change ($10 value)
- Assistance over live chat by ToonStorm customer service until your character is transferred.

The total cost for the CD Keys + Transfer assistance is $40

After your account is created, you will need to pay for the $25 transfer fee with your credit card to move your character.

We strongly believe in protecting your account as much as possible, and therefore will spend the extra time with you on our live chat until your character is transfered to a new account. We have chosen to make character transfers mandatory with all purchases for both your and our peace of mind.